E-commerce

WE PROVIDE COMPREHENSIVE SERVICES FOR ENTITIES IN THE E-COMMERCE INDUSTRY

Virtual reality is developing rapidly. Every day, new companies are established that offer their own or third-party services via the Internet. On the one hand, these are new companies in a new reality, applying modern solutions, on the other hand, companies that still have to fulfil the obligations that legal regulations impose on those running a business. We advise entrepreneurs running e-businesses at all stages of their activity, from setting up and registering a company, obtaining the necessary permits and licences, through its day-to-day operation - providing services, selling via the Internet, cooperating with contractors, creating and implementing new products, to mergers and divisions of companies, changes of ownership or obtaining financing. We take care of formal and legal correctness, regulations and relations with supervisory authorities.

In the e-commerce industry, the credibility and sense of security of customers' shops and websites or mobile applications are the basis for building a competitive advantage. Comprehensively thought-out and developed internal regulations in compliance with the requirements of Polish and EU law will help build a professional image in the industry, among potential customers and business partners, and will allow to limit and consciously managing the risks involved in e-commerce activities.

WHAT DO WE OFFER?

Based on national, European and international regulations affecting the operations and functioning of e-commerce companies, including documents such as:

- Telecommunications Law;

- Act on the provision of electronic services;

- Consumer Rights Act;

- Omnibus Directive;

- Personal Data Protection Regulation

Our law firm supports companies in the e-commerce and e-commerce sector. We have many years of practical experience gained from projects involving setting up and running a business in the world and virtual reality.

We start with an in-depth discussion and understanding of the client's needs. Based on the information about business objectives and requirements, we develop tailored solutions for the specific business, which we then discuss with the clients, sharing our experience. We also review and supplement existing documents, regulations or policies that are relevant to the e-commerce industry.

We support both companies that are just planning or taking their first steps in e-business - start-ups, as well as leading market players. Based on our experience and completed projects to date, we are able to realistically estimate the time required to develop selected documents, regulations and policies, so that All necessary documents are ready on the day services are launched.

We answer questions and propose practical, ready-to-implement solutions that take into account the business realities of our clients' operations.

IF YOU ARE WONDERING OR HAVE DOUBTS

- How - from the legal point of view - to set up and run an online shop, a service portal, an application offering services?

- What should the documentation of an online shop look like and what regulations should it contain?

- Is the web shop legal?

- How do I operate a web shop legally?

- What are the basic documents needed to operate a web shop legally?

- What legal documents are needed to set up an e-commerce start-up?

- What should the terms and conditions of an online shop or mobile app be like?

- How to run competitions and customer loyalty programmes?

- How to legally use social media for marketing purposes?

- What should be the wording of so-called marketing consents?

- Can marketing consent be implied?

- Can marketing consents be compulsory?

- How to write a privacy policy?

- What are checkboxes?

- What should be the content of the checkboxes for processing personal data?

Contact our lawyers who specialise in advising e-commerce operators.

SELECTED SERVICES

- we create legal models for various types of e-commerce activities on the Internet - online shops, websites, online platforms, mobile applications, marketplace;

- we prepare risk analyses related to the operation of e-commerce business, analyses of admissibility and possibilities of introducing innovative solutions on the Polish market of digital services;

- we advise on setting up and launching online shops and platforms, as well as on launching various types of mobile applications;

- we provide ongoing legal services for online shops, e-commerce platforms and mobile applications;

- websites - verification and drafting of legal documentation, legal audits of websites in terms of personal data protection, RODO, cookies, rules of access to websites in different language versions;

- online shops - legal advice at the stage of planning and setting up an online shop, also with regard to the required registration and obtaining permits; verification of the correctness of the construction and operation in terms of formal and legal issues, e.g. with regard to RODO, consumer rights protection, B2B and B2C sales, warranty and returns policy; creation and verification of such documents as rules of online shop compliant with RODO and the Consumer Rights Act, privacy policy, cookies policy, comprehensive RODO documentation, general terms and conditions of sale/purchase, newsletter terms and conditions, model commercial contracts, verification of shopping paths with regard to their compliance with the law, information clauses, consent clauses for data storage and processing, clauses including marketing consents (so-called 'marketing consents'), model contracts, model instructions on rights, model withdrawal agreements The following are examples of contract terms and conditions: information clauses, consent clauses for the storage and processing of data, marketing consent clauses (so-called marketing consents), model contracts, model notices of rights, model withdrawal periods;

- e-commerce portals, marketplace platforms - drafting regulations of shops, services, mobile applications, privacy policies, cookie policies, adjusting regulations and internal procedures, support in obtaining financial licences;

- legal support for sellers, persons running online shops and sales profiles;

- e-services and applications - advice on implementation, with particular emphasis on data protection, consumer rights protection and rules and regulations;

- contracts with suppliers, subcontractors and contractors - verification of legal compliance of contracts, advice on negotiation and conclusion of contracts such as distribution agreement

contract dropshipping, delivery and distribution agreements;

- relations with consumers (customers of online shops) - creating and verifying rules and regulations for purchases, rules and regulations for deliveries, returns, exchange of goods, procedures for protection, processing and collection of personal data of natural persons, protection of consumer rights, consumer sales, conclusion of distance contracts, termination of contracts concluded at a distance, withdrawal from contracts concluded at a distance, also with regard to financial services and insurance services;

- creation and revision of documentation, policies and procedures, taking into account the characteristics of the activities carried out and the related risks concerning loss or violation of personal data, violation of consumer rights or copyrights;

- support for implementation, as well as ongoing updating of security and RODO documents and procedures;

- broadly defined compliance - examination of entities' compliance with legal requirements - telecommunications law, GDPR, personal data protection, AML;

- preparation of documentation for loyalty programmes, competitions for the benefit of consumers, including preparation of rules and regulations;

- comprehensive legal advice to entities operating as start-ups, including preparation of model articles of association, registration of entities in the National Court Register, templates and document templates needed to actually start the business;

- Distribution of commercial information by electronic means, direct marketing - development of documentation setting out the legal basis and adequate consents, tailored to business needs and objectives

- behavioural marketing, profiling, e-marketing, innovation activities - advising on the development of documentation and adequate consents;

- audits of marketing activities for legal compliance (legal-marketing due diligence);

- Legal advice on geo-location issues;

- counselling in connection with transformations - mergers and acquisitions of companies and e-commerce applications, both in terms of formal and legal aspects, as well as at the level of developing common RODO regulations, data protection, handling the sales process, transfer of know-how, technology, databases and data sets;

- organisation and conduct of dedicated trainings and workshops in the areas of, inter alia, GDPR, personal data processing and protection, compliance or AML, as well as other legal issues related to the conduct of e-commerce activities;

- we also perform the functions of a personal data protection inspector (DPO), which you can read more about in the description of the specialisation "Personal data".

WHO WE ADVISE

We support leading e-commerce companies and start-ups, in existing and emerging ventures. We offer legal assistance to owners and operators of small and large online shops. We advise owners, board members, directors, information security officers, Chief Information Officer (CIO) and compliance officers, as well as investors. We support Polish companies in their expansion into foreign markets, as well as foreign companies who wish to enter the Polish or European market.

We monitor legislation and developing practice in advising e-commerce entities in Poland, the European Union and non-EU countries. We encourage you to read our blog where we share our practical experience gained during projects for e-commerce companies.